ネットワークコントローラ製品サポートライフサイクル

HID Global is committed to assisting customers with their products throughout the product life cycle and as products are updated and enhanced. HID Global provides full support for all of its products from the date of market availability until the product has been withdrawn from the market. We apply the following support coverage to the different product life cycle phases:

General Availability

  • Product: Available for sale
  • Sustaining Engineering: Upgrades, Updates, Service Packs, and Hot Fixes created for new functionality and/or bug fixes
  • Technical Support: Full
  • Warranty/Repair: Standard Terms

End of Sales

  • Product: No longer available for sale.
  • Sustaining Engineering: No Upgrades, Updates, or Service Packs created. Hot Fixes are created only for critical security issues.
  • Technical Support: Full
  • Warranty/Repair: Standard Terms

End of Life

  • Product: No longer available for sale.
  • Sustaining Engineering: No Upgrades, Updates, Service Packs, or Hot Fixes created for any issues.
  • Technical Support: Available on a commercially reasonable basis only.
  • Warranty/Repair: Repair, replacement, substitution, or commercial credit depending on availability.

End of Sales -  End of Life timeline varies based on product. Review the specific release policy and practice statements for each product segment. See OPIN developer website for policy and practice statements.

Controller Hardware and Firmware


VertX Controller Hardware

Version/Model          Life Cycle StatusLast Time Buy DateEOL DateMigration Path
VertX EVO V1000General Availability   
VertX EVO V2000General Availability   
VertX V100General Availability   
VertX V200General Availability   
VertX V300General Availability   
VertX V100 Mylar-OnlyEnd of LifeFeb 2, 2016May 2, 2016VertX V100
VertX V200 Mylar-OnlyEnd of LifeFeb 2, 2016May 2, 2016VertX V200
VertX V300 Mylar-OnlyEnd of LifeFeb 2, 2016May 2, 2016VertX V300
VertX V1000End of LifeJun 7, 2013Jun 7, 2016VertX EVO V1000
VertX V2000End of LifeJun 7, 2013Jun 7, 2016VertX EVO V2000

EDGE Controller Hardware

Version/Model          Life Cycle StatusLast Time Buy DateEOL DateMigration Path
EDGE EVO EH400-KGeneral Availability   
EDGE EVO EHR40General Availability   
EDGE EVO EHRP40General Availability   
EDGE EVO EH400General Availability   
EDGE EVO EDWM-MGeneral Availability   
EDGE EVO EDM-MGeneral Availability   
EDGE EVO EIM-MGeneral Availability   
EDGE EVO ELMGeneral Availability   
EDGE EVO EVMEnd of LifeAug 15, 2015Mar 15, 2016 
EDGE EVO EHR40 Hi-O OnlyEnd of LifeAug 15, 2015Mar 15, 2016EDGE EVO EHR40-K
EDGE EVO EHRP40 Hi-O OnlyEnd of LifeAug 15, 2015Mar 15, 2016EDGE EVO EHRP40-K
EDGE EVO EH400 Hi-O OnlyEnd of LifeAug 15, 2015Mar 15, 2016EDGE EVO EH400-K
EDGE EVO EVM Hi-O OnlyEnd of LifeAug 15, 2015Mar 15, 2016None
EDGE E400End of LifeJun 7, 2013Jun 7, 2016EDGE EVO EH400-K
EDGE ER40End of LifeJun 7, 2013Jun 7, 2016EDGE EVO EHR40-K
EDGE ERP40End of LifeJun 7, 2013Jun 7, 2016EDGE EVO EHRP40-K
EDGE ERW400End of LifeJun 7, 2013Jun 7, 2016None

OPIN Firmware for VertX & EDGE

Version/Model          Life Cycle StatusLast Time Buy DateEOL DateMigration Path
2.2.7 SP5End of LifeJun 7, 2013Jun 7, 2016

VertX EVO and EDGE EVO

2.2.7 SP4End of LifeSep 5, 2013Sep 5, 20132.2.7 SP5
2.2.7 SP3.1End of LifeMar 15, 2013Jun 17, 20132.2.7 SP4
2.2.7 SP2.1End of LifeJan 15, 2012May 12, 20122.2.7 SP3.1
2.2.7 SP1End of LifeOct 15, 2011Nov 15, 20112.2.7 SP2.1

OPIN Firmware for VertX EVO & EDGE EVO

Version/Model          Life Cycle StatusLast Time Buy DateEOL DateMigration Path
3.5.2General Availability  

 

3.5.1End of LifeApr 15, 2016May 16, 20163.5.2
3.3.1End of LifeApr 1, 2015Sep 15, 20153.5.1
3.3.0 (EDGE EVO)End of LifeMar 8, 2014Jun 2, 20143.3.1
2.3.1 SP3.0.1 (VertX EVO)End of LifeFeb 20, 2014Jun 2, 20143.3.1
2.3.1 SP2End of LifeSep 5, 2013Nov 25, 20132.3.1 SP3.0.1 / 3.3.0
2.3.1 SP1End of LifeMar 15, 2013Jun 17, 20132.3.1 SP2
2.3.1 R1End of LifeJun 7, 2012Jun 7, 20122.3.1 SP1
2.3.1 DTK1End of LifeNov 1, 2011Nov 1, 20112.3.1 R1

EDGE Solo Controller Hardware and Application

Version/Model          Life Cycle StatusLast Time Buy DateEOL DateMigration Path
EDGE EVO ESH400-KGeneral Availability   
EDGE EVO ESHR40General Availability   
EDGE EVO ESHRP40General Availability   
EDGE ES400End of LifeAug 24, 2014Nov 24, 2014EDGE EVO EH400-K
EDGE ESR40End of LifeAug 24, 2014Nov 24, 2014EDGE EVO EHR40-K
EDGE ESRP40End of LifeAug 24, 2014Nov 24, 2014EDGE EVO EHRP40-K

For Life Cycle support for compatible EDGE EVO modules see EDGE Controller Hardware

Controller Accessories

Version/Model            Life Cycle StatusLast Time Buy DateEOL DateMigration Path
EDGE EVO Reverse MtGeneral Availability   
EDGE EVO SpacersGeneral Availability   
EDGE E400 BackplateEnd of LifeJun 7, 2013Jun 7, 2014None
EDGE E(W)R40(0) BackplateEnd of LifeJun 7, 2013Jun 7, 2014None
EDGE ConnectorsGeneral Availability   
VertX ConnectorsGeneral Availability   
EDGE EVO Reverse Mt Hi-O OnlyEnd of LifeAug 15, 2015Mar 15, 2016None
EDGE EVO Spacers Hi-O OnlyEnd of LifeAug 15, 2015Mar 15, 2016None

Software Libraries & Tools

Version/Model            Life Cycle StatusLast Time Buy DateEOL DateMigration Path
libOPIN v3.0.0.1 for WindowsGeneral Availability   
Encryption DLL for Windows (SFW-00163)General Availability   
Open Encryption DLL for Windows (SFW-00164)General Availability   
Encryption DLL for Linux (SFW-00128)General Availability   
Open Encryption DLL for Linux (SFW-00127)General Availability   
Build Dump Cards for Windows (X6080-503-227)General Availability   
Build Dump Cards for Linux (SFW-00167)General Availability   
Card Format Utility v2.0.0.2General Availability   
Discovery and Update Tool (SFW-00389)General Availability   
VertXDLL for Windows (6080-929)End of LifeFeb 2, 2016Feb 2, 2016libOPIN
Windows .NET DLL Sample Application (SFW-00165)End of LifeFeb 2, 2016Feb 2, 2016libOPIN

Electric Locks

Version/Model            Life Cycle StatusLast Time Buy DateEOL DateMigration Path
Gabinete E-Lock 202End of SalesSep, 15, 2016Jan 17, 2017None