Business Analyst (HID1505)

Remote North AmericaUSRemote
HID Global
Job Type: 
Functional Area: 
Information Technology
Job Level: 
Mid-Senior Level

Location: Remote, United States

Business Area: Identity and Access Management Solutions (IAMs)


If you want to be part of pioneer players at a company that is changing the world, please read on!

Business analysts (BAs) are responsible for bridging the gap between IT and the business using analytics to assess processes, determine requirements and deliver a solution design that meets those needs. Business analyst’s main tasks will include performing detailed requirements analysis, documenting processes, and performing some user acceptance testing. To succeed in this role a person should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.


Duties and Responsibilities include the following. Other duties may be assigned.

  • Represent the HID/Professional Services (PS) as the industry SME in one or more verticals for regulations, policies, procedures, and overall best practices. 
  • Contribute to the assessment, level of effort estimation and positioning of Professional Services during sales and pre-sales negotiations.
  • Collaborate with pre-sale on customization requirement estimate and design
  • Introduce and educate PS team to new product features.
  • Comprehend clients’ business requirements and objectives while ensuring alignment with the HID solution to drive desired business outcomes.
  • Create solution design documentation for Customer deployments.
  • Able to support multiple client facing projects at the same time.
  • Conduct meetings with third party vendors on project scope, requirements and solution
  • Understanding of high-level database schematic structures
  • Liaison with Product and Engineering teams for new and upcoming features
  • Develop and own business scenario-based acceptance document to ensure validation of client requirements upon delivery
  • Develop relationship with partners, working with them to optimize and enhance our integrations
  • Assist in the design, document and maintain system processes
  • Report on common sources of technical issues or questions and make recommendations to product team
  • Communicate key insights and findings to product team to drive product enhancements


Education and/or Experience          

  • Minimum 7 years of experience in Business Analysis, with at least 4 years in a client-facing capacity
  • Bachelor’s degree in a technical or business discipline. Candidates with equivalent education plus relevant work experience may also be considered.
  • Understanding of enterprise software delivery life cycle
  • Proven experience in obtaining requirements and performing testing
  • Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
  • Capability to handle shifting priorities and maintain demeanor in high intensity situations.
  • Solid experience in writing SQL queries
  • Strong written and verbal communication skills including technical writing skills
  • Ability to travel up to 25%, on an as needed basis
  • Time management and organizational skills




HID Global powers the trusted identities of the world's people, places and things. Everyday millions of people in more than 100 countries use our products and services to securely access physical and digital places. Over 2 billion things that need to be identified, verified and tracked are connected through HID Global’s technology. We make it possible for people to transact safely, work productively and travel freely. We work with governments, universities, hospitals, financial institutions and some of the most innovative companies on the planet—helping them to create trusting and trusted physical and digital environments so that they and the people who use them can fulfill their potential. Headquartered in Austin, Texas, HID Global has over 4,000 employees worldwide and operates international offices that support more than 100 countries. HID Global® is an ASSA ABLOY Group brand. For more information, visit