HID Global takes our focus on the customer experience to a new level at ASIS 2013


With ASIS International 2013 behind us, I was reflecting on how this year’s event reached a new high for HID Global with the introduction of an exciting and engaging way for customers to interact with our solutions for creating, using and managing secure identities.  Throughout the event, our booth was abuzz with virtual market tours, including:

  • education and enterprise security administrators wanting to test drive our mobile access, secure issuance and other solutions;
  • hospital security directors checking out latest secure identity solutions for healthcare facilities; 
  • banking IT administrators  and security teams in the finance space  seeking tailored  solutions for access control and online banking security;  and
  • government security directors  looking for more information on how to PIV-enable their access control systems (without having to “rip and replace” their existing infrastructures) using our expanded pivCLASS Government Solutions portfolio.

At the show, we also launched our new iCLASS SE Encoder  that was selected as a winner in the 2013 ASIS Accolades Security’s Best competition.   As a key highlight of our migration focus during ASIS and a core enabling component of our iCLASS SE platform, the multi-technology iCLASS SE Encoder empowers customers to personalize credentials and manage encryption keys locally, on demand.  

Moderated by HID Global president and CEO Denis Hébert, our educational “lunch and learn” took a deeper dive into the issues and success stories around migration from the perspective  of representatives from AIG, Academy Of Art University and Houston Methodist Hospital.  During the luncheon, these leading  organizations walked through how they are working with HID Global to significantly improve their access control infrastructure and position them for emerging technologies such as  mobile credentials on smartphones.  

There's much more to share regarding our ASIS educational lunch and learn this year, so make sure to stay tuned for further details that are coming soon.

In the meantime, I would like to thank everyone who attended ASIS. Our events are only as successful as the number of customers and partners we have the opportunity to spend time with to understand how we can continually enhance our secure identity solutions to meet the needs of our customers.