At HID Global, we recognise the critical role that developers play in the success of our embedded solutions business. At the same time, we also are the first to admit that we can do more to support them and make it easier for developers to adopt our technology solutions.
At the beginning of the year, we set out to improve the level of support we provide to our customers and we have invested a significant amount of time in the last six months to understand the best way to do so. We want to ensure we provide the developer community with everything they need to make their products a success and in the most accessible way. To this end, to coincide with the release of the latest version of the identiCLASS™ reader platform for e-government, we are pleased to be launching our first dedicated developer tool kit.
The ‘plug and play’ tool kit will provide a link to a secure, online developer portal with access to all the relevant technical resources, tools and documentation developers require, from product certification and application notes to up-to-date product guides.
The tool kit has been developed in consultation with a number of our long-standing partners and benchmarked against leading developer programs across other industries. The feedback we have received from our partners who have already trialled the tool kit has been extremely positive. Our plan is to make the tool kit available for all HID Global embedded products in the future and to continue to build on the platform by introducing more tools, such as moderated developer forums and a searchable knowledge management database.
If you are a developer for HID Global and have any suggestions or recommendations on how we can improve the HID Global developer tool kit, please contact me at [email protected].
I’d love to hear your ideas.